Job Title: Leisure Club Receptionist
About the Role
We are seeking an experienced and friendly individual to join our team as a Leisure Club Receptionist. The successful candidate will be responsible for providing exceptional customer service to guests and members, ensuring smooth completion of tasks, and handling queries and payments.
Key Responsibilities
* Provide excellent service to guests and members at all times
* Adhere to company brand standards
* Ensure smooth completion of leisure club tasks
* Check-in and check-out of guests and members
* Cleaning duties
* Deal with guest and member queries
* Process payments and handle cash
Requirements
* A positive, professional, and friendly manner
* Excellent customer care skills
* Ability to work in a fast-paced environment while maintaining attention to detail
* Organisational and administrative skills
* Flexibility to work shifts including early mornings, late evenings, weekends, and holiday periods
Benefits
* Complimentary leisure club membership
* Complimentary meals while on duty
* Discounted accommodation rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick
* Discounted accommodation and food rates in Windward properties
* Discounted friends and family rate
* Discount on pre-booked events in the property
* Employee referral scheme
* Uniform provided
* Christmas savings scheme
* Career development programme
* Employee assistance programme