Join to apply for the Events/Reservations Executive role at Glenlo Abbey Hotel & Estate.
The 5* Glenlo Abbey Hotel & Estate, Galway (part of the MHL Hotel Collection), is recruiting for an Events/Reservations Sales Executive.
Located on the banks of Lough Corrib on a 138-acre estate, the hotel features 73 bedrooms, including 6 suites, 11 luxury self-catering lodges, and various event and dining facilities, including the Glo Spa & Wellness and a championship golf course.
We are looking for a candidate with a warm, friendly personality who enjoys working with people. This role involves splitting time between the reservations department and the meetings/events/weddings department based on business needs.
Main Duties
* Handle incoming enquiries courteously and follow up promptly.
* Organise and conduct show-arounds, client events, and trade shows, including evening and weekend events.
* Follow up on leads and enquiries, and take reservations for bedrooms, conferences, banquets, events, and weddings.
* Ensure all bookings are handled correctly according to rate management and guidelines.
* Provide information about hotel facilities and services.
* Participate in promotional shows and stands to promote the hotel.
* Be knowledgeable about local attractions and assist customers accordingly.
* Complete all duties following company procedures, including checklists and reports.
* Maximise in-house selling and upselling opportunities.
* Stay informed about current offers and promotions.
* Promote and cross-sell other group companies where possible.
Requirements
* Understanding of hotel operations.
* Sales experience in a similar role preferred.
* Attention to detail, strong organisational and communication skills.
* Flexibility with work hours, team-oriented, target-driven, proactive, and outgoing.
What We Offer
* Competitive salary and employee benefits.
* Meals on duty, uniforms, employee discounts, health & wellness benefits, recognition awards, career progression, referral schemes, and travel schemes.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Business Development and Sales
* Industries: Administrative and Support Services
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