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German Customer Support Representative
Client:
spotonconnections
Location:
Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
044bc7165166
Job Views:
7
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Our company is looking for a passionate and talented German Speaker to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for answering phone calls and resolving customer complaints promptly while meeting customer expectations.
Responsibilities:
1. Identifying a customer’s requirements and needs.
2. Communicating with customers via calls, messages, and emails.
3. Handling customer complaints calmly and professionally.
4. Resolving customer complaints and queries.
5. Following up with the customer as and when required.
6. Collecting feedback from the customer.
7. Providing excellent customer service and satisfaction.
Requirements:
1. Excellent verbal and written communication skills.
2. Outstanding experience in dealing with different personalities.
3. Excellent phone etiquette and active listening skills.
4. Customer-oriented individual and an outstanding problem-solver.
5. A keen eye for details.
6. Ability to work independently with minimal supervision.
On offer:
1. Multicultural Team
2. Competitive salary
3. Relocation Allowance
4. Social Activities
5. Opportunities to grow
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