The 4-star Riverside Park Hotel located in Co. Wexford is currently recruiting for a Conference Porter. The conference porter assists in the smooth and efficient operation of the hotel and provides the highest level of customer service. This role is not suitable for students as the hours required are during the school term.
Job Brief
To work closely with the front office team and have a warm, friendly, and engaging personality ensuring excellent customer care at all times.
Why work with us
* Free membership to the Riverside Leisure Club
* Meals on duty
* Team Member Bonus Programme
* Ongoing training & development
* Competitive Salary
* Bike to work scheme available
* Discounted rates at our sister hotel The Midlands Park Hotel
Minimum Requirements
* Previous experience in working in a hotel for approximately 2-3 years in a similar role.
* Excellent timekeeping, communication skills, and ability to work unsupervised.
* Good computer skills, Microsoft applications.
* Must have the ability to multitask.
* Must display attention to detail.
* To comply with Hygiene and Safety standards with the hotel's Health & Safety policy and the Health & Safety at Work Act.
Duties
* To be responsible for the preparation and setting of meeting rooms and functions.
* To provide the highest standard of service in Room Service / Lobby Service Department.
* To ensure prompt service.
* To assist our guests with luggage and ensure all their requests are met in a timely fashion while displaying outstanding customer care.
* To ensure that the Porters store is maintained in a clean and orderly fashion at all times, is fully stocked with cleaning utensils and agents.
* Carry out any special cleaning of specific tasks (Job of the Day) as well as normal service required in a specified length of time.
* To operate plant & machinery with due care and attention ensuring adherence to health & safety procedures.
* Reporting of any faulty electrical equipment.
* To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests, and any other persons on the premises.
* To assist the front office team.
The right candidate will have a professional and friendly approach. They must be a team player and have the ability to multitask. The ideal candidate should be passionate and enthusiastic about the role and have a 'can do' attitude to develop their knowledge and skills within their profession.
Our aim is to ensure our guests' needs are met to the highest standards, and if you believe you are the right candidate to join the Riverside team and can help us achieve this, we would be delighted to have you join us.
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