Job Details: Front of House Receptionist
Our Leinster North hub in Northwood, Santry is seeking a personable and organised Receptionist to join our Front-of-House team on a fixed-term contract. This person will play a pivotal role in creating a welcoming and professional environment for clients, visitors, and employees while ensuring the smooth day-to-day operation of the office. This role encompasses a variety of responsibilities, including managing reception duties, coordinating meeting and event setups, and maintaining office functionality.
Key Responsibilities:
1. Welcoming clients, visitors, and employees with a warm and professional attitude, ensuring a positive first impression.
2. Answering and directing phone calls to the appropriate personnel or department, taking messages when necessary, and ensuring phones are staffed at all times throughout office hours.
3. Scheduling and confirming appointments, meetings, and conference room bookings, including overseeing meeting and event setup to ensure rooms are clean, stocked, and equipment is available and functional. Support basic IT and AV troubleshooting as needed.
4. Sorting and distributing incoming mail and packages; preparing outgoing mail as needed.
5. Assisting with various clerical duties, such as data entry, filing, photocopying, and managing office supplies, including tracking inventory and ordering as needed.
6. Ensuring the reception area and kitchenette are clean, organised, and restocked throughout the day.
7. Conducting regular floor walks to uphold office upkeep and addressing any issues promptly.
8. Maintaining a log of visitors, managing visitor badges, and providing basic security by controlling access to the office.
9. Addressing visitor and client inquiries, providing general information.
Key Requirements:
1. Proven experience as a receptionist, front office representative, or similar role.
2. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Salary: Competitive
Benefits:
• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
• PMI single or family
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
*subject to exceptions and business needs
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