Company Overview
Join a global leader in financial services and enterprise technology, driving digital transformation through SAP solutions. This is a senior leadership role responsible for overseeing SAP operations, ensuring stability, security, and efficiency while aligning SAP strategies with broader business objectives. The successful candidate will lead a high-performing SAP team, collaborate with cross-functional stakeholders, and drive continuous innovation in SAP operations.
Role Overview
As Head of SAP Operations, you will take ownership of the day-to-day management, optimization, and strategic evolution of SAP systems, ensuring they effectively support business processes. You will lead a team of SAP professionals across SAP Basis, ABAP, security, and infrastructure, driving efficiency improvements and ensuring compliance with regulatory and security standards.
This is a critical leadership role, requiring strategic thinking, strong stakeholder management, and deep SAP technical expertise to help establish the company as a top-tier enterprise IT leader.
Key Responsibilities
* Lead and manage the SAP Basis Operations Team, including SAP Basis, ABAP, security, and related functions.
* Develop and implement strategic plans for SAP operations, ensuring alignment with business objectives.
* Oversee SAP system upgrades, patches, and maintenance activities to ensure stability and performance.
* Lead large-scale SAP projects, including new implementations, upgrades, and enhancements.
* Monitor system performance metrics, driving initiatives to improve efficiency and user experience.
* Ensure compliance with industry regulations, security standards, and internal policies.
* Foster a culture of innovation, accountability, and continuous learning within the SAP operations team.
* Manage and optimize SAP operations budgets, including cost forecasting and resource allocation.
* Act as a key stakeholder liaison, representing SAP Operations in high-level meetings and strategic discussions.
Essential Skills & Experience
* 8-10+ years of experience in SAP operations, system management, or enterprise IT, with at least 3-5 years in a leadership role.
* Strong expertise in SAP system administration, including ERP, S/4HANA, BW, CRM, ILM, and SCM.
* Proven experience leading and developing cross-functional SAP teams.
* In-depth understanding of SAP architecture, security, compliance, and performance optimization.
* Strong project management skills, with experience in Agile, Waterfall, or hybrid methodologies.
* Excellent leadership and people management skills, including mentoring, coaching, and team development.
* Ability to balance operational excellence with people management in a dynamic, fast-paced environment.
* Strong problem-solving and decision-making abilities.
* Fluency in English (written and spoken).
Desirable Skills & Experience
* A Master’s degree or MBA is preferred.
* Experience working in highly regulated environments with strict compliance requirements.
* Entrepreneurial mindset with a track record of driving SAP-related innovations.
* Familiarity with SAP security, data protection, and IT governance frameworks.
Work Environment & Benefits
* Location: Cork, Ireland or Prague, Czech Republic (Hybrid working model).
* Mobility support: Travel allowances and flexible commuting options.
* Financial stability: Competitive salary, pension schemes, performance bonuses, and stock plan participation.
* Flexible working hours: Custom schedules to support work-life balance.
* Global collaboration: Work with teams across 60+ locations and 100+ nationalities.
* Professional development: Access to mentorship programs, leadership training, and advanced SAP certifications.
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