Drive Efficiency and Support Client Satisfaction as a PPP Team Lead and Coordinator.
About the Role
You will play a vital role in managing and coordinating customer service functions and supporting day-to-day administrative operations for Public-Private Partnership (PPP) contracts across Ireland.
This is an opportunity to make a difference in educational environments across the country by driving efficiency and supporting client satisfaction within the Schools and Universities segment.
Your Key Responsibilities
* Assist the Contract Manager with key administrative tasks and project updates.
* Coordinate site schedules and provide support to site-based Facilities Managers.
* Cover the helpdesk for PPP contracts, managing inquiries and ensuring a responsive service.
* Support recruitment activities for various contract needs across multiple sites.
* Maintain accurate project records and manage multi-site responsibilities.
* Uphold health, safety, and compliance standards as per statutory and company requirements.
* Foster a professional, solution-oriented image to clients, staff, and colleagues.
Your Skills and Experience
* Proven experience in an administrative or customer support role, ideally within Facilities Management.
* Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
* Excellent problem-solving abilities and decision-making skills.
* Clear communication skills and the capacity to work independently and collaboratively.
* IT literacy and confidence in using various software platforms.
About Us
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll join a company and team that values you and allows you to thrive in your own way.
We offer:
* A flexible and dynamic work environment.
* Competitive compensation.
* Access to ongoing training and development programs.
* Opportunities to grow within the company.
We are a Disability Confident Leader employer committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfil their aspirations.