About the Company
The Digital Operations and Technical Services, DOTS, Digital Manufacturing (DM) team focuses on building digital capabilities to deliver, scale, and support manufacturing systems and digital products to ensure full integration from factory floor to business solutions. Digital Manufacturing focuses on manufacturing systems and data to enable full integration into the shop floor to help the company adopt consistent digital values across the MTO network. DM supports MSAT innovation through digital tools, enabling operational excellence and asset optimization. The DM team supports long-term growth and helps the company scale and sustain business value by accelerating the drive toward becoming a digital supply chain, which enables competitiveness, resilience, and responsiveness.
About the Role
The Business Product Analyst is responsible for translating business & user requirements into use cases, stories and process flows for product development & deployment. Understand the product’s business & user requirements and translate them into detailed requirements for the digital product. As a squad member, builds use cases, writes, manages and clarifies user stories, visualization, and process flows. Stays 2-3 sprints ahead and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint. In partnership with the BPO, maintain deep understanding of the business processes to ensure that the teams backlog priorities are aligned with business / customer needs. Applies business process improvement methods for optimization. Documents confirmed business processes to serve as reference for development and IT support. May help write UAT scripts and participate in User Acceptance Testing as needed. Track metrics and build reports to measure progress. Help manage dependencies with other product teams. Apply compliance requirements within scope of responsibility, ensures SDLC documentation, system configuration and compliance activities are up to date. Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertise. Support and/or facilitate system demos via inspect and adapt workshops as needed. Explain how requirements may be implemented from a functional standpoint and drive/improve user experience. Communicate vision to developers and testers.
Responsibilities
* Translate business & user requirements into use cases, stories and process flows for product development & deployment
* Build use cases, write, manage and clarify user stories, visualization, and process flows
* Ensure each feature has a clear definition of done and is aligned to a definition of readiness to enter sprint
* Maintain deep understanding of business processes to align backlog priorities with business / customer needs
* Apply business process improvement methods for optimization
* Document confirmed business processes for reference
* Help write UAT scripts and participate in User Acceptance Testing
* Track metrics, build reports, and measure progress
* Manage dependencies with other product teams
* Apply compliance requirements and ensure SDLC documentation and system configuration are up to date
* Understand portfolio of IT systems used by the business
* Specialize in specific applications and hold deep product / BPM expertise
* Support and facilitate system demos via inspect and adapt workshops
* Explain how requirements may be implemented and drive/improve user experience
* Communicate vision to developers and testers
Qualifications
* A minimum of a bachelor’s degree is required, preferably in an Engineering, Science, IT or another related field. A minimum of 3+ years of related experience required.
* Experience of Digital Product Development LCM management process (POC/MVP/SCALE/SUSTAIN).
* Experience in Manufacturing or Quality Systems in a GMP environment (SAP, MES, LIMS, DCS). Systems and Digital product LCM Management Experience.
* Experience of the E2E manufacturing and product release processes.
Required Skills
* Proven ability to engage and empathize with customers
* Demonstrates continuous improvement mindset and challenges the status quo
* Strong problem-solving skills
* Quickly learns industry trends and end user demands
* Experience using analytics techniques for feature prioritization
* Experienced in facilitating product team ceremonies and managing a backlog/release plan
* Understanding of customer journeys and customer experience
* Foundational skills in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology
Preferred Skills
* Creates a culture focused on helping people and organizations
* Engages and builds empathy with customers
* Focuses on Business agility and Agile delivery
* Demonstrates ability to challenge the status quo and continuously innovate
* Success in working in cross-functional self-organized teams
* Collaborative and valued partner
* Ability to travel 10%, depending on business needs (international and domestic)
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