Professional Services Engineer
This exciting opportunity has arisen due to internal promotions within a leading multinational SaaS client.
Key Responsibilities:
* Provide customer-centric technical support via phone, email, and remote access.
* Install and configure the client's SaaS product suite.
* Troubleshoot issues and escalate as necessary.
* Deliver remote customer training.
Requirements:
* An IT-related degree or qualification.
* Experience in a technical support role handling complex applications.
* Excellent communication skills.
* A positive attitude with a solutions-oriented demeanor.
About the Company:
This client offers exceptional career progression opportunities and a proven track record of internal promotions.