Customer Service and Support Administrator
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service and Support Administrator. This is a 12-month maternity cover contract based in our Cork HQ.
Key Responsibilities:
* Check customer orders against sales quotes and internal policies.
* Expedite customer purchase/sales orders.
* Maintain accurate and detailed electronic records/files of customer jobs.
* Manage internal and customer service related reports.
* Log documentation requirement and liaise with documentation team.
* Ad-hoc duties as required.
Key Skills:
* Previous customer service/administration experience within tangible goods industry.
* Strong IT skills including Word, Excel and ERP systems.
* Excellent communication and interpersonal skills with a bright, professional manner.
* Highly organised with strong attention to detail.
* Team player with ability to work on own initiative.
Our Company:
As a leading supplier of equipment and engineering solutions to the pharma, biotech and chemical industries, we offer a supportive team environment and strong cross-departmental communication and collaboration.