Job Opportunity for Fluent German Speakers
We are seeking highly skilled and motivated individuals with fluency in German to fill various positions in our administration, account management, sales, customer service, digital marketing, IT support, and social media teams.
Available Roles
1. Sales and Account Management:
* Develop growth strategies and plans.
* Have an in-depth knowledge of business products and value proposition.
* Identify and map business strengths and customer needs.
2. Customer Support:
* Respond to customer queries in a timely and accurate way via phone, email, or chat.
* Identify customer needs and help customers use specific features.
* Analyze and report product malfunctions.
3. Technical Support:
* Research and identify solutions to software and hardware issues.
* Diagnose and troubleshoot technical issues including account setup and network configuration.
* Properly escalate unresolved issues to appropriate internal teams.
* Provide prompt and accurate feedback to customers.
4. Online Operation/Digital Marketing:
* Set digital marketing strategies using necessary tools.
* Research products services and current strategies to identify new opportunities.
* Analyze web traffic metrics and suggest solutions to boost web presence.
5. Social Media Content Review:
* Ensure quality issues and defects are appropriately identified documented tracked and resolved.
* Monitor assess and challenge team productivity ensuring Educators reach assigned targets.
* Identify and develop ad hoc reports to identify opportunities for process improvements.
What We Offer
* Excellent salary package for junior or senior candidates with full training provided for career path.
* People development plan with corp and attractive package of benefits.
* Entry level roles that require no experience.
* Hybrid remote WFH positions.
* Boost your professional experience with top tech companies.