Responsibilities shall include but are not limited to the following:
Develop training courses, material, as well as 'on-demand' courses, to meet customer needsEvaluate and modernise existing training courses and materialInvestigate and develop tools and packages to deliver trainingLiaise with internal departments to develop and maintain knowledge of products and gather content, keeping up to date on new developmentsPromote and market Liebherr brand, products, and servicesWork with Liebherr global network of Mixed Sales Companies (MSC) and Training Hubs to promote and develop business opportunitiesDevelop and maintain KPI and targetsEvaluate and monitor competitionMaintain a customer focused approachMaintain accurate records for activity, work completed, ensuring deadlines are maintainedEnsure quality, environmental and Health & Safety standards are always maintainedContribute to Continuous Improvement and Quality ManagementAny other duties and tasks as may be assigned from time to timeQualifications, experience & competenciesQualifications & experience: NFQ level 5 technical qualification and/or experience in a similar role as a technical editor.Experience working on container handling cranes is an advantage.Proficient with the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).Prior experience in a customer focused environment is an advantage.Planning and organising skills.Strong verbal and written communication skills to effectively collaborate and interact with team members, management, and customers.Customer orientated.Ability to multitask and prioritize.Flexibility to self-learn and improve.Have a careful, conscientious, and methodical approach.We offer a competitive salary, pension scheme, training and development opportunities, subsidised canteen, retailer discounts, travel opportunities, sports and social club, cycle to work scheme, and if that isn't enough, we have an early finish on a Friday!
Please note, CVs will not be accepted directly by email.
We do not require the assistance of recruitment agencies for this role. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Micheal Maher.
The companyLiebherr Container Cranes Ltd. is one of the world's leading manufacturers of ship to shore cranes, rail mounted gantry cranes, and rubber tyre gantry cranes. From its base in Killarney, Ireland, the company designs, builds, and exports container cranes worldwide. Founded in 1958 as the first Liebherr factory outside of Germany, today, container cranes manufactured by Liebherr in Ireland are renowned for their quality, longevity, and productivity.
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