Job Title: Assistant Store Manager
The role of the Assistant Store Manager is instrumental in supporting the overall success of our store. Reporting directly to the Store Manager, this position plays a pivotal role in day-to-day operations.
Main Responsibilities:
* Analyse sales and performance data to identify trends, opportunities and areas for improvement, providing recommendations to the Store Manager.
* Train and empower the store team to deliver exceptional performance in all areas of responsibility.
* Ensure effective management of staff payroll changes and communicate with HR as needed.
* Support the Store Manager in managing the staff rota to ensure floor coverage and smooth store operations.
* Assist the Store Manager with administrative responsibilities, including sales reports and petty cash management.
* BUILD STRONG CUSTOMER RELATIONSHIPS through proactive engagement and loyalty building.
* Support the Store Manager in team recruitment, onboarding, and training of new staff.
* Oversee the delivery of goods and manage stock efficiently.
* Support career growth by identifying potential paths and encouraging professional development.
* Address employee concerns and conflicts with empathy and understanding.
Requirements:
* Exceptional leadership and team management skills.
* Excellent communication and interpersonal skills.
* Strong organisational and time management abilities with attention to detail.
* Knowledge of visual merchandising standards and inventory management.
* Able to analyse data and make informed decisions.
* Strong sales and customer service orientation.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Benefits:
* Competitive salary and bonus opportunities.
* Generous employee discount on all Giorgio Armani products.
* Employee Assistance Program (EAP) - providing access to medical and mental health support services.
* Exciting career development opportunities within a global luxury fashion brand.
* Vibrant and inclusive work environment that fosters creativity and personal growth.