Sales & Marketing Executive
A dynamic role for an experienced hospitality sales and marketing professional.
About the Role
This position plays a pivotal part in driving sales growth by identifying leads, building relationships, and closing deals with our clients.
We are looking for a talented individual to work closely with our Director of Sales and Marketing, Reservations team, and on-site operations teams.
Key Responsibilities:
* Identify and target potential customers through traditional and digital channels.
* Develop and maintain strong relationships with new and existing clients to drive sales and close deals.
* Maintain long-lasting relationships with Destination Management Companies (DMCs).
* Manage day-to-day operations of the reservations office.
* Monitor and respond to all telephone and email traffic, ensuring accurate recording of reservations.
* Execute social media campaigns across all platforms.
* Create engaging content to support lead generation, brand awareness, and customer engagement.
* Analyze performance metrics, taking action to optimize campaigns and increase sales effectiveness.
* Maintain an organized CRM system, tracking leads, monitoring customer inquiries, and providing after-sales support.
* Provide regular reporting to management on customer journey, feedback, market conditions, and competition.
* Organize corporate events and group reservations.
* Handle administration for weddings and events.
* Create event function sheets and liaise with property General Managers and Head Chefs.
* Liaise with the Accounts department.
* Conduct site inspections and client meetings.
* Stay up-to-date with Dublin's events scene.
The Ideal Candidate
* Previous management experience in Sales/Reservations/Events within the hospitality industry.
* Strong understanding of digital marketing strategies and social media platforms.
* Experience with online reservation systems.
* Excellent communication and customer service skills.
* Ability to work as part of a team and lead/motivate staff.
* Excellent delegation and prioritization skills.
* Fluent written and verbal English with previous reporting experience.
* Keen attention to detail.
* Ability to multitask and work in a fast-paced environment.
Requirements
* Candidates must currently reside in Ireland.
* Must be fully eligible to work in Ireland.