Position Overview:
We are currently recruiting for an enthusiastic and proactive Deputy Manager to join the Barbour team based at our Kildare Store. As Store Deputy, you will actively support with store management and decision making, maintaining clear lines of communication throughout the store. You will motivate the team through effective leadership and ensure outstanding customer service and operational excellence is constantly achieved. The ideal candidate will have relevant people management skills and experience and be able to build strong relationships at all business levels.
Essential Duties and Responsibilities:
1. Assist with running the store on a daily basis, in support of the Store Manager, to ensure all staff are performing to the expected standard.
2. Manage performance and deal with staff issues.
3. Act as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks.
4. Delegate tasks to the sales team.
5. Experience in planning/executing stock counts.
6. Understanding of visual merchandising.
7. Supervise employees and provide additional training and coaching when needed.
8. Handle and resolve issues and escalated customer complaints.
9. Address employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment.
10. Understand customer care and selling skills and be able to generate enthusiasm within the team.
11. Motivate employees to perform well.
12. Maintain strong communication throughout the store.
Skills and Experience:
* Experience in a similar retail supervisory role.
* Strong-minded with an authoritative nature.
* Excellent people management skills.
* Commercial awareness.
* Ability to deal with customer disputes, as well as compliments; not afraid of confrontation.
* Capable of working under pressure.
* Ability to foster teamwork and keep morale high.
* Attention to small details.
* Ability to help educate and assist with the growth of others.
Flexibility on working hours is essential.
Benefits:
* Staff discount
* Staff uniform
* Life insurance
* Healthcare cash plan
* 25 days holiday as standard increasing with length of service plus bank holidays
* Refer a friend bonus scheme
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Job Type: Full-time
Pay: €30,000.00 per year
Additional pay:
* Performance bonus
Benefits:
* Employee discount
* On-site parking
* Sick pay
Schedule:
* Weekend availability
Work Location: In person
Application deadline: 30/01/2025
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