About Northern Trust: A globally recognized, award-winning financial institution with over 130 years of experience and more than 22,000 partners worldwide.
We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our enduring principles of service, expertise, and integrity.
Role/ Department:
Working as part of a dedicated Dealing Team in the Transfer Agency Department, providing high touch client service to a range of Northern Trusts Transfer Agency clients.
Key Responsibilities:
* Day-to-day oversight of processing quality and timeliness in India.
* Escalation point for unresolved issues for the India TA Dealing team.
* Day-to-day client reporting - Prediction reports, cash reports, register reports etc.
* Workflow queue management and analysis.
* Ensure all deliverables are sent as per agreed timeframes.
* Maintaining up-to-date procedures and checklists.
* Maintain a close working relationship with other TA functional areas, such as New Business, Investor Services Centre, Registration, Finance and other internal areas.
* To work with the team, internal departments and group projects area on any allocated projects.
* Respond to client and investor queries in a timely manner.
* Comply with Regulations and internal Northern Trust policies.
Skills/ Qualifications:
* A flexible approach to work and being capable of handling multiple priorities in a fast-paced environment.
* Strong PC Skills - thorough knowledge of MS Word & Excel and ability to learn systems used within the Business (Essential).
* Effective verbal reasoning, written communication and numeric skills (Essential).
* Excellent planning and organisation skills.
* High degree of professionalism.
* Drive and enthusiasm.
* Ability to work on own initiative.
* A good understanding of effective risk management.
Working with Us:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve.