Cantwell Retail Group require an Evening Supervisor to join their team in their MACE Hollystown location.
This role will suit an experienced convenience retail supervisor looking to make their next step in their career.
SUPERVISORY
* Supervise the activities of the retail sales team daily and ensure necessary tasks are completed to an appropriate level.
* Supervise the effective induction and training of employees.
* Assist the Store Manager in the effective management of retail sales team performance.
CUSTOMER CARE
* Ensure customers receive high quality and consistent service at all times.
* Proactively take necessary action in store improvements following customer complaints.
OPERATIONS
* Ensure the store is merchandised in a customer-friendly and competitive manner, ensuring compliance with company procedures and guidelines.
* Maintain housekeeping in the store at an optimum level.
* Coordinate in-store sales and promotions.
* Ensure adherence to the appropriate cash register and cash handling policy.
STOCK MANAGEMENT
* Order stock.
* Assist the Store Manager in preparations for stock take and supervise where appropriate.
* Assist the Store Manager in minimizing stock loss through wastage, damages, and pilferage.
* Ensure food management and waste systems are adhered to by the retail sales team.
* Check to ensure adequate stock is available for customer needs.
* Ensure stock is rotated appropriately to ensure in-date stock is available and minimize waste through out-of-date stock.
LEGISLATION & SECURITY
* Ensure secure opening and closing procedures with the Store Manager.
* Assist the manager in matters relating to managing staff, ensuring compliance with employment, HACCP, Health & Safety, and Consumer legislation.
* Identify and reduce or eliminate potential hazards in the store.
* Work with the Store Manager to ensure Health & Safety checks are conducted and actioned accordingly.
The ideal candidate will possess many of the below attributes:
* Previous supervisory experience.
* Operational knowledge of the retail environment.
* Excellent interpersonal skills.
* An understanding of consumer needs.
* Understanding of employment, health & safety, HACCP, and consumer legislation.
* Committed to continually improving standards.
* Self-motivated & ambitious.
* Computer literate.
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