Customer Service, Contracting, Finance, Supply Chain
from €85,000 per year
Our client is a leading global social media company, connecting billions of people worldwide across its platforms, enabling meaningful communication and connection with friends and family.
Join the Revenue Operations team responsible for audit-to-cash processes across the EMEA region. In this role, you will ensure the seamless execution of order-to-cash processes by driving operational excellence, managing risk, enabling business growth, and delivering consistent KPIs.
What will the role involve?
* Own end-to-end (E2E) order-to-cash processes and controls for assigned portfolios; execute operational excellence activities (e.g., review credit applications, increase requests, approvals, collections, etc.).
* Collaborate with the BPO outsource team to support day-to-day activities.
* Deliver excellent performance across KPIs at portfolio and regional levels (e.g., aging, bad debts), ensuring consistent results.
* Communicate, educate, and support clients on new tooling enhancements and system updates, while assisting with change management for client-impacting projects.
* Assess financials and determine appropriate credit releases using various internal tools.
* Partner with the sales team to evaluate credit requests based on country-specific conditions.
* Manage advertiser queries in the portfolio through ticketing and email.
* Address issues, assist with month-end financial close activities.
* Ensure collections and suspensions are effective, and verify payment status.
What makes me eligible to apply?
* 6+ years of finance-related experience in a multinational company, preferably within online advertising.
* Experience with E2E order-to-cash processes, particularly credit management and cash application.
* Familiarity with outsourcing and BPO governance is a plus.
* Bachelor’s degree in Business, Finance, Operations, or a related field, with a solid grasp of finance, tax, treasury, R2R, S2P, FOS, FP&A functions, and the ability to act as an OTC subject matter expert.
* Deep knowledge of OTC processes and their impact on the balance sheet, P&L, cash flow, and other finance metrics.
* Strong ability to partner, influence, and build relationships with customers.
This opportunity is an 11-month contract, hybrid in Dublin 4, paying from €85,000 per annum pro rata. To hear more about this position or to discuss your suitability, please apply today!
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