Job Title: Store Manager (Service Station)
The Store Manager is responsible for overseeing all aspects of the service operation in our retail store. This includes ensuring seamless functionality, excellent customer service, and high-quality food offerings at all times.
Key Responsibilities:
* Oversee daily store operations to guarantee efficient performance
* Collaborate with the Regional Store Manager to set, monitor, and achieve sales targets, gross profit margin, net margin, waste reduction, and other KPIs
* Lead training and onboarding for new employees, adhering to company policies and best practices
* Maintain strict health, safety, and security standards to protect employees and customers
* Train staff to effectively upsell promotional offers and identify sales opportunities
* Manage stock control processes according to company standards
* Oversee employee scheduling, annual leave, and records management following GDPR guidelines
* Ensure high standards in merchandising and presentation, adhering to store planograms and government social distancing requirements
Requirements:
* A minimum of 2-3 years experience in a dynamic retail management position
* Strong people management skills and effective communication abilities
* A proven track record of achieving KPIs and sales targets
* Hands-on experience in stock management, financial reporting, and relevant management systems
* Proficiency in Microsoft Office (Excel, Word) and an aptitude for reading and analyzing reports
What We're Looking For:
1. Resilient and motivated leaders who create an inclusive, safe, and productive workspace
2. Individuals with a