Data Moderation Associate
We run a multilingual Customer Support and Content Review Centre for Technology Clients in Dublin.
You will be part of a rapidly growing multilingual team and will work alongside other internal teams for a leading online multinational company to respond to requests and assist in the success of this project.
Key Responsibilities:
* Review data to assess accuracy against client policies
* Engage with business, predominantly via outbound phone calls, to verify their information and update client platforms as appropriate
* Adhere to all compliance requirements
Requirements:
* Fluency in English and the required role language
* General country specific knowledge for the country you will support
* Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
* Computer fluency
* Excellent verbal and written communication skills. Customer engagement is the critical part of this role
Our Benefits include:
* Attractive salary
* Performance based bonus scheme
* Permanent contract
* Rewards scheme
* Private Medical Insurance
* Competitive maternity benefits of 12 weeks paid Leave
* Life assurance
We are committed to investing in our people. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.
Previous experience in a similar role is desired but not required.
Cognizant has been a tremendous success story globally over the last 20+ years. It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.