Global Accounts Receivable O2C Analyst – Galway City
My client, a multinational e-commerce company, is seeking to hire an Accounts Receivable Analyst to join their team in Galway City.
This role is hybrid, with 4 days in the office and Friday working from home.
Key Responsibilities
* Responsible for supporting the global Order to Cash (O2C) collection process (across B2B and B2C).
* Assisting with the cash application process by reconciling cash received from various channels.
* Oversee automated channels and BPO outreach activities.
* Assisting with ongoing monitoring and reporting on outstanding accounts.
* Assisting in preparing analytics on Days Sales Outstanding (DSO), aging, billing, and payments to improve collection efficiencies.
* Investigating and resolving any collections and payment-related inquiries to agree upon SLAs.
* Establishing payment plans with delinquent debtors or negotiating settlements with creditors for debts that cannot be collected through other channels.
* Reviewing account information to determine if debts are valid and legally enforceable.
* Manage bad debt in line with global policy.
* Partner & collaborate with key stakeholders in the O2C process.
* Assist and support any internal/external audits.
* Perform month-end tasks in line with the month-end timetable.
* Support continuous improvement initiatives by reviewing processes regularly.
* Ensure all processes are documented and assist in the development of the function.
* Work with internal teams to devise appropriate metrics which show the health and performance of the function and the team where relevant.
* Ad hoc responsibilities:
o Involvement in any project related to Order to Cash processes or systems as required.
* Adherence to company policies and procedures. Understand internal accounting processes, practices, SOX, and internal controls necessary to safeguard company assets and minimize exposure.
Skills & Experience:
* Bachelor’s Degree/Finance qualification desirable.
* A minimum of 1-3 years of experience working with collection activities or in a global O2C environment.
* High proficiency in Excel and Google Sheets is required.
* Previous SQL or GBQ experience is preferred.
* Strong organization and planning skills.
* Problem identification and resolution skills.
* Meticulous attention to detail and strong planning and forward-thinking capabilities.
* Demonstrated ability to anticipate needs and situations before they are fully developed.
* Advanced proficiency in Google Enterprise Suite tools (calendar, mail, drive, docs, sheets, slides, meet).
* Excellent written, verbal, and presentation skills.
* Flexible and able to handle ad hoc issues that may arise.
* Extremely high level of discretion pertaining to confidential information.
* Motivation to develop and maintain internal and external relationships.
* Setting and facilitating the achievement of department objectives.
For more information, please contact sean.keating@cpl.ie
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