Job DescriptionOverall PurposeAs a Business Analyst you will be part of the Tasman Change Team and will be responsible for requirements definition and change request management.What will you be doing?Collating, understanding and documenting business requirements for change requests, or reviewing same from third partiesCreating clear and concise user stories with acceptance criteria to guide the development teamAnalysing and document both current (As Is) and proposed (To Be) business processes from an operational and system perspective.Process mapping and re-engineering to create efficienciesPresenting business benefits and articulating requirements at all levels including Senior Management.Maintaining effective communication with stakeholders and clients to manage expectations and ensure alignment.Liaising between the development team and the businessGathering requirements and creating spike/ change requests from incidents and errorsEnsuring that deliverables and documentation meets Mars Capital Change Delivery Model standardsParticipating in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectivesPro-active / hands on approach to investigating issues and proposing solution designs in collaboration with other tech team membersAssisting in the development of test plans and performing user acceptance testing where required to ensure solutions meet business needs.Overall PurposeAs a Business Analyst you will be part of the Tasman Change Team and will be responsible for requirements definition and change request management.What will you be doing?Collating, understanding and documenting business requirements for change requests, or reviewing same from third partiesCreating clear and concise user stories with acceptance criteria to guide the development teamAnalysing and document both current (As Is) and proposed (To Be) business processes from an operational and system perspective.Process mapping and re-engineering to create efficienciesPresenting business benefits and articulating requirements at all levels including Senior Management.Maintaining effective communication with stakeholders and clients to manage expectations and ensure alignment.Liaising between the development team and the businessGathering requirements and creating spike/ change requests from incidents and errorsEnsuring that deliverables and documentation meets Mars Capital Change Delivery Model standardsParticipating in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectivesPro-active / hands on approach to investigating issues and proposing solution designs in collaboration with other tech team membersAssisting in the development of test plans and performing user acceptance testing where required to ensure solutions meet business needs.QualificationsExpertise5+ years' experience in Business Analysis/Requirements Gathering and Business Change roles, ideally in Financial ServicesExperience in Financial Services and specially Mortgages, Loans or Payment sectorsStrong analytical and problem-solving skills.Excellent communication and interpersonal skills, with the ability to engage effectively with third-party clients.Proficiency in Agile methodologies and tools (e.g., DevOps, Confluence).Exceptional documentation skills, with attention to detail.Ability to work collaboratively in a fast-paced, dynamic environment.Experience and knowledge of creating in-depth User Acceptance CriteriaStrong understanding of financial controls and riskDemonstrable experience working on operational and technology process analysis and designProficient in the use of Visio or equivalent process mapping solutionsProcess identification and mappingKnowledge of waterfall and agile development methodsProven stakeholder management experience, able to facilitate workshops and meetings with stakeholders at multiple levels in an organisation ComplexityThe systems against which the candidate will be expected to develop are complex in their level of interconnectivity and design. Architectural and logical decisions often need thorough refinement before any implementation.InfluenceThe candidate must have excellent inter-personal skills as they will be required to attend meetings with users at different levels across the business, to discuss new work and participate in reviews of code releases where database development requirements were in-scope.The candidate will join an Agile delivery team, part of a wider Programme team with a vast knowledge and skill in varying disciplines.The candidate will be expected to liaise with and assist the test team in environment configuration and solution design to ensure testing can be completed effectively.ResourceThe candidate is expected to ensure that their work is of a high quality and collaborate in peer review of their own deliverables and that of other team members. Senior members are expected to guide more junior team members and structure their development in line with Mars development practises. OtherAbility to prioritise tasksGood communication skillsAdaptability and flexibility to accommodate ever changing business needsAbility and willingness to ask in depth questions and accurately record responsesA willingness to work as part of a constantly developing team Additional InformationD&I statement