Our goal is simple: to help PR and communications professionals understand how their work impacts business goals. We assist large companies and federal agencies in navigating diverse and evolving media landscapes and understanding industry trends.
Our analytic reporting helps communications managers and senior executives develop sophisticated strategies for promoting their organizations and brands. Our teams assess traditional, social, and broadcast media from global sources to provide clients with a refined view of their most important coverage.
About the Role
We are looking for an enthusiastic and hard-working Media Analyst to join our cross-functional Customer Support team at our Dublin office. This role manages multiple accounts and daily deliverables that help our clients identify pertinent trends in their media coverage.
Responsibilities:
* Utilize our proprietary technology to prioritize and analyze domestic and international media content for your clients.
* Curate daily customized client newsletters, highlighting significant company and stakeholder mentions, as well as industry trends.
* Manage internal account resources to provide accurate analysis and insights to your clients.
* Communicate with clients, senior executives, and C-suite contacts to understand their needs and assist on requests.
* Develop and lead account-specific trainings based on account analysis and client preferences.
* Collaborate with Associate Analysts, other Media Analysts, Reporting Specialists, and the Client Success team to achieve customer goals and provide in-depth media analysis.
Requirements
To be successful in this role, you should have:
* An undergraduate degree in communications, journalism, public relations, English, or business with a minimum 3.4 GPA.
* Strong interpersonal communication, time management, and problem-solving skills.
* The ability to manage and analyze large amounts of media coverage and succinctly communicate insights to clients.
* Strong customer service skills and ability to interact and present to senior client executives.
* Intellectual curiosity, a sense of humor, and a commitment to staying on top of current events and global news.
* Agency experience is a plus.
About PublicRelay
PublicRelay is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, sex, national origin, age, disability, genetic information, gender identity or expression, veteran status, or any other status protected by law.