Job Description Summary
Working closely with the Group and Team Leads, this role acts as a partner for colleagues for assigned projects/programs/brand and/or TA. This role leads the development, execution, and management of assigned scientific engagements, ensuring alignment with the colleagues’ objectives.
Job Description
Major accountabilities:
* Main POC for client of assigned programs/projects/brand/TA/Publication Plan
* Responsible for leading the end-to-end delivery of the designated deliverables within assigned brand and/or TA from briefing through to completion
* Working in collaboration with the Group and Team Leads, acts as stakeholder relationship manager for assigned TA and/or brand
* Leads colleague meetings, as appropriate
* Communicates clearly and frequently
* Provides proactive recommendations on scientific engagements in clear, succinct, compelling manner
* Ensures timely, accurate documentation and correspondence
* Responsible for keeping Group and Team Leads briefed on assigned activities
* Successfully serves as point of authority and/or source of advice for assigned colleague(s)
* Actively recommends MKS capabilities for innovative medical communication solutions to colleague requests
* Evaluates individual projects against brief
* Maintains accurate and current files/reports
* Responsible for reconciling projects at regular intervals
* Keeps accurate record of time spent on billable work via timesheets and recoverability targets
* Working with the Scientific Engagement and Program Manager(s)/Specialists, provides Group Leads with accurate revenue and forecasting of assigned activities
* Identifies opportunities for new projects/additional revenue streams within assigned TA and/or brand
* Ensure tracking and evaluation of standard metrics
* Assists with budgets planning and forecasting for assigned brand within a franchise/TA or group of aligned TAs
* Maintains accurate and current files/reports
* Accurate reconciliation of projects at designated milestones
* Responsible for reconciling projects at regular intervals
* Keeps accurate record of time spent on client work via timesheets and recoverability targets
* Leads a deliverable-assigned, brand/TA-specific, MKS project team and manages external vendors (when required) for designated scientific engagements and medical communication deliverables including publications
* Sets clear direction and priorities; mentors and coaches staff for improved performance
* Promote Best Practice Sharing and Innovation across MKS teams.
* Supports the delivery of new approaches for Medical Communication deliverables - e.g. virtual and on-line
* Responsible for adherence to associated compliance related activities and approvals (with internal client taking accountability for compliance).
* Conveys credibility and maintains positive, professional image both internally and externally
* Demonstrates ability and willingness to assume a leadership/mentor role within the team
Key performance indicators:
* 100% compliance with legal regulations, Industry Codes and Compliance Standards and internal rules / SOPs.
* Achieving a high Feedback scores vs targets
* Unsolicited qualitative feedback from external customers for assigned Medical Communication deliverables (e.g. Ad-board, Satellite Symposia, Publication Plan Management).
* Compliance with defined KPI targets quality and timelines.
Minimum Requirements:
* Minimum: University degree level / Graduate degree, ideally in science. Additional further education desirable
* 2 to 5 years’ experience of working with Medical Communications for either an agency or from within the pharmaceutical industry
* Track record in leading the delivery of scientific engagements
* High level of experience in digital solutions and innovation
* Significant openness to piloting new ideas
* Experience in cross cultural work environment.
Skills:
* Ability to co-lead project teams of moderate complexity; strong teamwork and collaboration skills
* Action oriented – Excellent organization skills, ensuring delivery to target and expectations.
* Business acumen – Understands business strategy and polices and can relate assigned activities to it.
* Comfort around higher management – Covering Internal and external colleagues/customers.
* Quality focus – Cares about project, colleague and external customer needs and expectations, dealing with them in a timely fashion.
* Directing others – Ensuring a consistent stream of communication to ensure maximum efficiency.
* Developing project team - Experience in the project-level management and mentorship of other staff (e.g. Project Specialists, Scientific Writers, etc.) required.
* Facilitation skills – Ability to effectively manage meetings to successful outcomes.
* Functional / technical skills.
* Extensive knowledge of pharmaceutical/healthcare industry. Ability to build deep knowledge of at least one therapy area.
* Interpersonal savvy – Strong at managing relationships at all levels. Can handle difficult situations and is diplomatic.
* Presentation skills – Strong oral communication and interpersonal skills.
* Written communications – Excellent written skills, including experience delivering scientific content.
Languages :
* Fluent English (oral and written), plus one other language would be desirable.
Skills Desired:
* Biostatistics
* Clinical Practices
* Clinical Research
* Clinical Study Reports
* Curiosity
* Customer Relationship Management (CRM) Software
* Disease Management
* Drug Development
* Education
* Epidemiology
* IT Tools
* Medical Information
* Medical Research
* Medical Writing
* Phase IV Clinical Trial
* Product Placement
* Scientific Support
#J-18808-Ljbffr