Description
We are seeking a passionate and experienced Duty Manager to join the team at a luxury 5* resort in the West of Ireland. As a Duty Manager, you will play a key role in maintaining the high standards of service and guest satisfaction that guests expect from a luxury 5-star hotel. The ideal candidate should have a strong background in the luxury hotel industry, specifically in supervisory or assistant management roles within the food and beverage or rooms division departments.
Key Responsibilities:
* Oversee daily hotel operations, ensuring the seamless delivery of exceptional service to our guests.
* Lead, motivate, and supervise team members, setting high standards for performance and guest engagement.
* Act as a point of contact for guests, addressing their needs, resolving concerns, and ensuring an unforgettable stay.
* Collaborate with various departments to coordinate and execute special events and guest experiences.
* Monitor and maintain the quality and presentation of guest rooms and public areas.
* Assist in the training and development of staff to uphold exacting standards.
* Ensure compliance with health, safety, and sanitation regulations.
* Handle administrative duties such as scheduling, reports, and guest feedback.
Qualifications:
* Proven experience in a supervisory or assistant management role within the luxury 5-star hotel industry.
* Exceptional leadership skills with the ability to inspire and mentor a diverse team.
* Strong communication, interpersonal, and problem-solving abilities.
* Impeccable attention to detail and commitment to excellence.
* Flexibility to work shifts, including weekends and holidays, as required.
What Our Client Offers:
* Competitive salary and benefits package.
* Permanent accommodation if relocation is needed.
* A unique and enchanting work environment at one of the world's most prestigious hotels.
* Opportunities for career growth and development within Hotel Group.
* Training and educational support to enhance your skills and expertise.
If the role seems interesting, please provide your updated CV via the link below or reach out directly.