Job Summary
A skilled Bartender is required to provide exceptional beverage service and enhance the overall guest experience in our hotel's bar.
Job Description:
* Prepare and serve a wide range of beverages, including cocktails, spirits, wine, and soft drinks.
* Upsell premium drinks and increase average transaction values.
* Maintain a clean and organized workspace, adhering to health and safety standards.
* Provide excellent customer service, ensuring guests feel valued and satisfied.
* Work collaboratively with other staff members to achieve team goals and objectives.
Key Responsibilities:
1. Operate Point of Sale (POS) system accurately and efficiently.
2. Manage cash, operate a float, and maintain accurate till balances.
3. Process transactions, handle customer complaints, and resolve issues promptly.
4. Contribute to maintaining a safe and secure work environment by following all relevant policies and procedures.
Requirements:
* Minimum 1-2 years of bartending experience in a high-volume establishment.
* Strong knowledge of spirits, beers, wines, and mixers.
* Excellent communication and interpersonal skills.
* Ability to multitask, prioritize tasks, and manage time effectively.
* Flexibility to work varied shifts, including evenings, weekends, and holidays.