Job Description Summary
The Staff Interaction Designer collaborates with Marketing and R&D team members, applying user research methodologies and technical design skills to generate insights and concepts that lead to the development of digital interface product platforms for innovative medical devices and systems. As a member of the User Experience Design (UXD) team, the Staff Interaction Designer will work with multi-disciplinary teams to apply strategic thinking to short- and long-term design directions and will deliver innovative, end-to-end user experiences that optimize user needs, business goals, and technological realities for each project. Projects will include cloud-based software, knowledge portals, embedded medical device software, hardware, and medical disposables.
This highly collaborative position requires high professionalism, communication skills, mentoring capability, and influencing skills to work effectively with cross-functional internal stakeholders. The ability to evangelize user experience work and to influence leadership is crucial. On the tactical level, the Staff Interaction Designer will maintain deliverable schedules, track personnel assignments, and drive trade-offs as needed for all Next Generation design work streams. Soft skills that create successful employee-manager relationships are necessary. Growing and mentoring UXD talent to improve strength within the organization is an important and rewarding aspect of this role.
The User Interaction Design function is part of the User Experience Design Team (UXD) within the MMS Business unit. The goal of the UXD Team is to stimulate and lead concept and technology innovation spanning multiple product platforms, including Dispensing Technologies and Infusion Systems.
This is a Hybrid role and will be 4 days onsite.
Main responsibilities will include:
1. Drive and apply user-centered efficient design processes while working collaboratively with cross-functional teams on multiple matrixed work streams.
2. Transparently manage, track, negotiate trade-offs, and report out success UX metrics for all the projects you oversee.
3. Implement regular 1-1s, design review meetings, and demonstrations for the internal and external teams involved in your projects.
4. Create close professional relationships with key cross-functional leaders to understand where the business unit is going so that we can prepare our team adequately to support future needs.
5. Effectively utilize and teach relevant user experience methods to developers and other stakeholders.
6. Ability to deliver and manage the creation and delivery of UI specifications, wireframes, workflows, and low- and high-fidelity Axure prototypes, and other relevant outputs.
7. Build positive, collaborative relationships across teams/groups/functions through facilitative leadership, storytelling, teaching, mentoring, and inspiring colleagues to value UX work.
About you
1. Bachelor's or Master's degree in User Experience (UX) Design, User Interface (UI) Design, Human-Computer Interaction, Interaction Design or related degrees.
2. Minimum 9 years of experience working as an interaction/visual designer in a leadership role.
3. Demonstrated track record of success designing software and hardware in a fast-paced, collaborative environment.
4. 5+ years of relevant and proven experience in Interaction Design (experience within a regulated industry such as medical is strongly preferred).
5. Ability to effectively communicate interactive and interface design data, design proposals, and product specifications.
6. Ability to concisely critique designs for improvement and to translate customer feedback into strong design decisions.
7. Strong skills in creative design tools including Axure, Figma, InVision, Adobe Creative Cloud, Jira, Kanban, MS Project etc.
8. Strong understanding of responsive design, cross-platform development, and app frameworks.
9. Success in applying a company product design language guide.
10. Demonstrable ability to work closely and collaboratively with developers implementing your designs.
11. Proven success working in an Agile development environment and strong knowledge of how interaction and visual design are best utilized in a SCRUM environment.
12. Organised, self-directed, efficient, and able to manage multiple and complex projects on time.
13. Experience with the healthcare field and medical devices is a plus.
14. Online portfolio available for viewing required.
15. Open to 10-15% travel as part of the role, including international travel.
Please contact Joe Dawson at joe.dawson@cpl.ie if you are interested and meet the criteria listed above.
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