EAP-Affiliate Counsellor- Counties in Ireland
Apply locations: Dublin, Ireland, Republic of Ireland
Time type: Part time
Posted on: Posted 3 Days Ago
Job requisition id: R-17438
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
JOB DESCRIPTION:
TELUS Health is an Employee Assistance Programme provider supporting client companies and their employees, offering both emotional and practical support. We have opportunities for qualified counsellors to join our Affiliate Counsellor Network and receive referrals to provide face to face counselling for our clients.
SPECIFIC LOCATIONS NEEDED:
Co. Cavan, Donegal, Tipperary, Clare, Galway, Kilkenny, Laois, Leitrim, Longford, Mayo, Monaghan, Roscommon, Laghtea, Kinsale
THE ROLE:
* Managing online referrals promptly and accepting/declining cases within agreed timeframes
* Contacting clients to arrange the first appointment within agreed timeframes
* Offering short term counselling to clients from 3 to 8 sessions (differs on a case to case basis)
* Providing written/verbal feedback and case notes in a timely manner
* Reporting back to our Case Management Team in the event of risk
OUR IDEAL CANDIDATE:
Qualifications, Supervision, Insurance and Therapeutic Venue
* Registered or accredited by a professional counselling body including IACP, PSI, ICP, APCP, IAHIP or equivalent.
* If not accredited, you must be qualified to Diploma level and a registered member of a professional counselling body, with 3 years’ post qualification experience, and have accrued at least 450 counselling hours.
* You must be able to work within a theoretical approach that is appropriate for our short-term counselling model and within an EAP context.
* You must be able to demonstrate sufficient regular professional clinical supervision.
* Professional indemnity insurance of at least €1,000,000.
* Regular professional clinical supervision
* For Face to Face in person counselling:
* You have access to a suitable dedicated consulting room that does not double as living accommodation. The entrance to the consulting room must be discrete and not via any personal living area.
* Suitable waiting area to accommodate clients arriving early.
* Answerphone with outgoing message clearly identifying yourself as a counsellor.
Training and Experience
* Skilled in assessment of presenting issues and determining appropriate support plan.
* Experienced in short term (limited session) counselling interventions with a focus on solutions and effective coping skills/problem management.
* Previous experience of working for an EAP is preferred; however, other appropriate short-term experience may have been gained in private practice, G.P. surgeries, student counselling service or workplace counselling.
* Awareness of organizational dynamics and the issues of working life.
* Ability to refer Clients on to other therapeutic support, knowledge of local resources.
* IT literate – able to work with Microsoft Word, email and Lifeworks online systems.
Ability to work with TELUS Health clinical and Case Management procedures
* Understanding and agreement to work within our Case management procedures including ‘at risk’ cases, extra sessions and contracting privately.
* Understanding of the relationship between the Clinical Affiliate and the Case Management team in terms of professional responsibility.
* Ability to work with email-based counselling referral procedures and online referral management system.
* Clinical Affiliates are expected to provide feedback to case management as appropriate.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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