Role: Operations Manager - HospitalityLocation: AthloneJob Type: Permanent - Full timeSalary: €40,000 - €45,000At Elk Recruitment, we are looking for a driven Hospitality Operations Manager to join our client's growing team based in Athlone.
This is a fantastic opportunity for an experienced Operations Manager to make a real impact in an innovative and growing organization.What's on Offer:€40,000 - €45,000Pension scheme after 1 yearFree ParkingFree Lunch on-siteComplimentary access to Fitness and Leisure ClubEmployee discountYour new role includes:Oversee daily operations across the Restaurant, Bar, Events and other areas of operations to ensure smooth functionality and exceptional guest serviceDevelop and implement operational policies and procedures to improve efficiency and enhance guest experience.Work with and support the Group General Manager and Heads of Deparmtents.Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive sell to guests.Ensure guest complaints are consistently resolved in a prompt and efficient mannerTrain, mentor, and evaluate department managers and staff to foster a high-performing team environmentEnsure compliance with health and safety regulations and maintain a clean and safe environment for guests and staffConduct regular inspections of facilities and services to ensure quality standards are upheldIdentify market trends in dining and beverage service for both property guests and the local market and act upon the same.Experience you need:A degree or diploma in Hotel or Hospitality Management would be preferred but is not essentialMinimum 3 – 4 years restaurant experience within a similar position of similar size hotel.Possess strong food and beverage, coffee, wine and cocktail knowledge.Proven exemplary guest service and sales skills.Knowledge of Point of Sale systems.Strong communication skills, both written and verbal.Responsible Service of Alcohol/General Manager's Certificate.What's next:Apply Now to submit your application and we will be in touch asap for our initial screening.If this role isn't the perfect match but you're interested in similar opportunities, feel free to get in touch.