Business Analyst (Supply Chain)
Lead the analysis phase of one or more projects, working closely with business owners, project managers, technology teams, vendors, and multiple stakeholders.
Key Responsibilities
* Ensure business requirements are clearly documented using appropriate frameworks and methodologies.
* Facilitate and lead requirements-gathering sessions, driving consensus and documenting needs in line with project delivery methodologies and schedules.
* Collaborate with stakeholders to define and agree on business requirements effectively.
* Translate business requirements into functional specifications for delivery teams, ensuring alignment with business needs.
* Work collaboratively on solution design and present outcomes to key stakeholders.
Requirements
10+ years experience as a Business Analyst in large-scale transformation programs involving multiple interdependent applications.
Proven experience in FMCG and/or Supply Chain environments delivering business analysis and technology-driven solutions.
Hands-on experience implementing ERP systems (D365 F&O or equivalent), WMS, CRM, eCommerce platforms, digital portals, mobile applications, and reporting tools.
Strong understanding of Finance processes (CoA, Financial Statements, General Ledger, Trial Balance, AP, AR, and Reporting) and their interaction with Supply Chain and Commercial functions.
Experience working with multiple third-party vendors and integration technologies within complex IT landscapes.
Ability to analyze complex business problems and communicate solutions to both technical and non-technical audiences.
Experience working in both Agile and Waterfall environments.
Proficiency with Jira or Azure DevOps, including creating epics, features, and user stories.
Strong skills in documentation, process mapping, functional specifications, requirements traceability, and feature writing.
Comfortable engaging with third-party vendors, solution architects, and developers, with a working knowledge of design patterns and application architectures.
Excellent communication, presentation, and relationship-building skills with strong commercial awareness.