Location: Cork, IE; Prague, CZ
As Head of SAP Operations, you will be managing the day-to-day operations of SAP systems within the organization, ensuring that they run efficiently, securely, and effectively support the business processes. This role involves leading a team of SAP professionals, coordinating with other stakeholders, and driving continuous improvement initiatives to optimize SAP performance and significantly contribute to Deutsche Börse Group's overall strategy.
Your Responsibilities:
* Lead and manage the SAP BASIS operations team, including SAP Basis, ABAP, security, and other SAP-related functions.
* Develop and implement strategic plans for SAP operations and oversee the planning and execution of SAP system upgrades, patches, and maintenance activities.
* Ensure the stability, reliability, and performance of all SAP systems (e.g., ERP, S/4HANA, BW, CRM, etc.).
* Lead SAP-related projects, including new implementations, upgrades, and enhancements.
* Monitor system performance metrics and lead initiatives to improve system efficiency and user experience.
* Conduct regular performance reviews and provide ongoing feedback and professional development opportunities.
* Foster a culture of innovation, accountability, and continuous learning within the SAP operations team.
* Ensure compliance with all relevant industry standards, regulations, and internal policies.
* Maintain proper documentation of SAP systems and processes to support audits and governance requirements.
* Develop and manage the SAP BASIS operations budget, including forecasting and controlling costs.
* Optimize resource allocation to ensure effective use of personnel, tools, and technologies.
* Participate in high-level meetings and presentations to showcase the center's capabilities and value proposition.
Your Profile:
* Completed university degree in Information Technology, Computer Science, Business Administration, or a related field; Master’s degree or MBA preferred.
* Proficiency in written and spoken English.
* 8-10+ years of experience in SAP operations or related roles, with a strong background in SAP system management, including at least 3-5 years in a leadership or management role.
* A proactive and reliable leader with initiative in problem-solving and collaboration.
* Experience leading and developing teams of professionals, including coaching, mentoring, and fostering a collaborative working environment.
* Demonstrated entrepreneurial mindset with the ability to identify and execute technology-related innovations.
* Proven experience in managing complex SAP environments and leading large-scale SAP projects.
* In-depth knowledge of SAP modules (e.g., ERP, S/4HANA, BW, CRM, ILM, SCM) and SAP Basis.
* Strong understanding of SAP architecture, infrastructure, and system administration.
* Familiarity with SAP security, data protection practices, and compliance requirements.
* Experience with project management methodologies (e.g., Agile, Waterfall).
* Strong leadership skills with the ability to manage and motivate teams and stakeholders.
* Excellent communication and interpersonal skills, capable of interacting with stakeholders at all levels.
* Strong problem-solving and decision-making abilities, balancing people management and operational excellence.
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