Imagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish! The people here at Apple don’t just build products - they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Emerging Technology Services team productizes upcoming software and evangelizes it to the Apple community. We are an SRE/DevOps/Operational Intelligence team rolled into one. The platforms and software trends that we create are technology pillars that support Apple. From eCommerce to reporting systems we make it seamless for disparate systems to talk to each other at an unfathomable scale and speed. From Load Balancers, perimeter security, to Integrations and API gateways we support and help adoption of platforms.
This role is designed for driven individuals to be part of a horizontal Platform Engineering Ops group focused on a breadth of technologies and applications including very highly scalable distributed applications. The position requires strategic engineering and data science skills, along with hands-on technical work. The candidate will get to explore and learn about the security domain, participate in building machine learning pipelines, phish/fraud/anomaly detection models, and crypto strategies for privacy, applying data science skills to petabytes of data.
As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple’s customers every day! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job!
Description
You will be responsible for:
* Building, developing, and retaining a high-performing team of software engineers.
* Leading, mentoring and developing a team of SREs.
* Creating an environment where members of the team can thrive and succeed.
* Fostering a culture of reliability and excellence within the team.
* Promoting continuous learning and knowledge sharing.
* Helping the team to build and maintain robust and highly available systems.
* Fostering a culture of automation and operational efficiency.
* Ensuring the availability and performance of production systems.
* Overseeing incident response, post-mortem analysis, and root cause investigations.
* Implementing and maintaining service level objectives (SLOs) and service level indicators (SLIs).
* Working closely with development, product, and other engineering teams to ensure reliability is prioritized in the development lifecycle.
* Communicating effectively with stakeholders regarding reliability metrics, incident reports, and team progress.
* Developing and executing a strategic roadmap for the SRE team.
* Identifying areas for improvement and proposing solutions that align with business goals.
* Optimizing resource allocation and usage for operational efficiency.
* Identifying and assessing risks to production systems and working to mitigate them.
* Establishing and maintaining disaster recovery and business continuity plans.
Minimum Qualifications
* Significant management experience in software engineering.
* Relevant experience leading engineering teams focused on SRE, DevOps.
* Strong experience in delivering business critical applications and cross-cutting platforms that are scalable and highly available.
* Strong analytical, troubleshooting and problem-solving skills.
* Good knowledge in at least one object-oriented programming language (preferably Java).
* Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules, etc.
* Ability to make right trade-off choices when dealing with functional complexity, conflicting priorities and aggressive schedules.
Preferred Qualifications
* Hands-on experience with leading security operations participating in threat response, anti-abuse, detection engineering.
* Hands-on experience with Cloud platforms such as AWS, GCP, etc.
* Hands-on experience with monitoring and data analysis tools (e.g., Prometheus, Splunk, Grafana, Cloudwatch).
* Good understanding of various machine learning algorithms and patterns is desired.
* Good understanding of Cryptographic algorithms, Data security, SSL, certificates, etc.
* Good understanding of Database concepts, PL/SQL and NoSQL Technologies.
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
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