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LYNOTT, Counter Manager, Full Time, Permanent, Dublin 1
Client: Brown Thomas
Location: Dublin 1, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 046525988252
Job Views: 105
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
GET TO KNOW US
Join a fun and dynamic team with a highly competitive salary, generous bonus initiatives, and other excellent benefits! As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life.
KNOW THE ROLE
Are you a dynamic and experienced manager with a passion for jewellery and a proven track record of driving sales? We are seeking a motivated Dual Location Counter Manager to oversee our counters in two of Ireland's largest department stores.
Key Responsibilities:
* Manage operations at two prime counter locations.
* Lead and motivate a team of over 30 staff members including HR and all admin.
* Drive sales and achieve quarterly targets, with a €2000 bonus available each quarter for meeting these targets.
* Implement strategies to maximize sales performance and customer satisfaction.
* Monitor and analyze KPIs to ensure targets are met and exceeded.
* Stock and inventory management.
* Reporting and presenting initiatives to head office.
* Ensure visual merchandising standards are maintained to the highest level.
* Provide exceptional customer service and address any customer inquiries or issues.
* Conduct regular staff training and performance evaluations.
KNOW WHAT WE'RE LOOKING FOR
Minimum of 5 years of experience in a management role, preferably within the retail sector.
* Proven track record of achieving sales targets and KPIs.
* Strong leadership and team management skills.
* Excellent communication and interpersonal skills.
* Target-driven with a proactive approach to driving sales.
* Ability to manage multiple locations and coordinate between teams effectively.
* Passion for retail and a keen eye for detail.
You will be responsible for the successful execution of the new Lynott jewellery counter team, as well as training and motivating the team to achieve the counter’s targets.
* Track targets, distribute individual targets to staff, and ensure these targets are met.
* Organize teams to optimize sales, manage security and stock loss prevention, team rotas, and track and report on the team's sales performance.
* Be part of the launch procedure and ensure the launch goes smoothly in collaboration with the higher management team.
* Follow Lynott Jewellery’s policies and procedures and communicate these to your team.
* Embody the Lynott Jewellery values and set exemplary customer service standards, representing the brand with appearance and manner, ensuring your team follows suit.
* Ensure the successful running and trading of the counter.
* Maintain a strong counter presence, managing team presence and influencing the sales space.
* Seek out new initiatives, policies, KPIs, training, methods, and practices to implement across the business for further success.
* Nurture and develop the store team to unlock their full potential and support their development.
* Open and close the counter, and reconcile the till systems.
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places to excite, where people socialize, discover, learn, and are inspired, and where local communities are enriched.
We are Curators: Our unique range of products and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day—things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused, and our aim is to cultivate retail environments that are conscious, considerate, and commercial.
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