Values & Innovation
At Under Armour, we empower those who strive for more. Our values – Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equality – serve as a roadmap for our teams and the qualities expected of every teammate.
Our values define and unite us, the beliefs that are the red thread connecting everyone at Under Armour. They're rallying cries, reminding us why we're here, and fueling everything we do.
We pursue better with innovation and our team's mission to be the best. You'll have the freedom to go further – no matter your role. That means developing, delivering, and selling state-of-the-art products and digital tools that make top performers even better.
Job Highlights
You'll join a high-energy, performance-driven team dedicated to empowering athletes worldwide. We're looking for an enthusiastic Assistant Store Manager to support the Store Manager in achieving operational excellence and profitability.
* Loyalty to our brand
* Celebrating successes
* Equality for all
* Sustainable actions
* Fighting together
Key responsibilities:
* Drive sales, profitability, and objectives
* Create a unique service culture and customer experience
* Manage feedback positively and constructively
* Inspire, coach, and empower teammates
* Recruit, coach, and retain top talent
* Analyze sales trends for smart decisions
* Optimize payroll for productivity
* Maximize merchandising impact
* Ensure loss prevention and audit compliance
* Lead key business areas for growth
Requirements:
* Passion for our performance-driven brand
* More than 2 years of management experience, preferably in retail
* An outgoing personality with excellent communication skills
* Fluency in local language and/or English
* Demonstrated collaborative skills and ability to work well within a team
* Ability to work in a fast-paced environment
* Flexibility to work varying schedules, including holidays, nights, and weekends
Purpose of Role
The Assistant Store Manager assists in driving the achievement of sales goals, profitability, and other Key Performance Indicators while performing day-to-day operations.
Your Impact
Sales & Omni
* Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
* Effectively use technology to enhance athlete engagement and drive the achievement of KPIs
* Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests
Brand image & Customer Experience
* Act as the leader on duty by modeling customer service standards and selling behaviors
* Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
* Communicate clear expectations for achieving brand standards
Retail Operations
* Oversee daily operational procedures
* Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
* Support/Lead the handling of merchandise through reporting and sales
* Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
* Reviews store audit compliance and shrink results against company loss prevention standards
Leadership & Team Collaboration/Management
* Deliver a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors
* Communicate clear expectations for achieving performance, and behavior standards
* Build and support relationships with teammates, peers, and leadership to lead positive change
* Partner with the Store Manager to execute performance management tools
* Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
* Recognize and resolve teammate performance issues
* Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
* Assist with the teammate lifecycle through recruitment, training, and development of teammates
* Holding teammates accountable related to employment practices and policies
* Proactively seeking personal learning and development opportunities to build leadership skill set
* Partner with Store Manager on reinforcement of Under Armour Policies and Procedures
* Leading/Supporting a Division of Responsibility (DOR) to assist with the overall efficiency of the store
Qualifications
* Advanced numeracy, literacy, and advanced communication skills
* Fluent in local language and basic verbal English skills
* Proficient in the use of computers and other technology
* Knowledgeable of employment laws, including compliance with federal, state, and local requirements
Requirements
* 1 year of experience in a sports/apparel and footwear retail environment
* One year of retail supervisory experiences
* High School education or equivalent
* Availability to work a flexible schedule, including holidays, nights, and weekends
Physical Requirements
* Ability to handle or relocate products up to 25 lbs/12kgs
* Able to stand and move about for extended periods with short breaks to handle products
* Ability to freely access all areas of the store, including the selling floor, stock, and register area
* Reasonable accommodations may be made to assist in performing the essential responsibilities
Our Commitment to Diversity
Under Armour is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status, and any other characteristic protected by applicable law.