Bathrooms4U are one of the top bathroom refurbishment companies in Ireland, boasting over 20 years of experience in full bathroom refurbishments. You will find satisfaction in working within a laid-back and enjoyable environment, dedicating your time to nurturing client connections and contributing to the development of their dream bathroom. This role offers you a chance to thrive and grow within our company with plenty of opportunities along the way. You will receive initial and ongoing training on all our products and services, ensuring you have extensive knowledge and the ability to thrive in this sales role.
Roles & Responsibilities
* Dealing with all queries including telephone queries, in an efficient and professional manner.
* Booking and arranging travel, transport & accommodation.
* Typing, compiling and preparing reports, presentations, and grant forms.
* Correspondence, managing databases, and filing systems.
* Reporting and providing personal assistance to the Sales Director.
* Implementing and maintaining procedures/administrative systems.
* Liaising with Staff, Suppliers & Clients.
Key Requirements
* Preferably, 2-3 years experience working in a fast-paced environment as an Office Administrator.
* Ability to work as part of a busy team whilst also being capable of working without supervision when the need arises.
* Excellent communication, interpersonal, and organisational skills.
* Proven high level of Computer Literacy - specifically in the use of all Microsoft Suite Applications.
* High level of attention to detail both written, verbal, and numerical.
* Must be highly proficient in the use of the English language, verbal and written.
* Demonstrable experience in dealing with customer queries in a professional and prompt manner.
Benefits
* Free On-Site Car Parking
* Staff Discount
* Holiday Pay
* Career Progression
* Competitive Salary
* Plus, many more amazing benefits for the right candidate.
Person Specification
The following criteria will be used in the Selection Process. Only those applicants who meet the essential criteria will be shortlisted for an interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.
Essential Requirements
* Must be available to work on a Full-Time Basis (40-hours per week)
* Proven experience with a minimum of 2 years in Office Administration
* Experience with direct customer engagement, where top-class standards of customer service are required
* Ability to work without supervision
* Excellent communication and interpersonal skills
* Passionate about Customer Service and experience in dealing with customer queries and finding a resolution to their queries or escalating to the appropriate department.
* A Team Player with excellent communication and interpersonal skills.
* Excellent timekeeping skills.
* A high level of organisation.
* Highly proficient in the use of all Microsoft Suite applications.
Desirable
* Knowledge of Customer Software such as Intact
* An ability to work on own initiative
Skills:
Communication, Attention to Detail, Team Player
Additional Benefits:
Bike to Work Scheme, Company Events, Employee Discount
#J-18808-Ljbffr