Job Title: Appointment Coordinator
About Activ8 Solar Energies:
Activ8 Solar Energies are actively seeking Appointment Coordinators to join our team here in Carrickmacross Co. Monaghan. This is a full-time permanent position inclusive of salary, bonus, pension, healthcare, and additional benefits.
We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet.
Company Culture:
Join a team that's passionate about sustainability and safety. We foster innovation and collaboration to achieve our goals.
The Opportunity:
As an Appointment Coordinator, you will be responsible for skillfully coordinating appointments between our customers and sales representatives, managing the overall scheduling, rescheduling, and confirmation processes.
Responsibilities include:
1. Consistently uphold the highest standards while engaging in quality calls to explore new installation opportunities.
2. Ensure accurate and effective qualification of potential customers to maximize appointment success.
3. Assign appointment dates to Sales reps by coordinating work schedules, ensuring a smooth flow of operations.
4. Review and prioritize services at each location, optimizing efficiency in appointment scheduling.
5. Provide support during scheduled appointments, ensuring a positive customer experience.
6. Ensure strict adherence to industry compliance, company procedures, and processes in every interaction.
7. Administration of appointments received through email and telephone, contributing to a well-organized system.
Qualifications/Key Skills:
1. Possess excellent communication skills and an exceptional phone manner.
2. Demonstrate natural ambition, determination, and resourcefulness.
3. Thrive in a dynamic work environment, showcasing adaptability and flexibility.
4. Exhibit a keen eye for detail, coupled with excellent organizational skills.
5. Be proficient in Microsoft Office Suite, utilizing technology to enhance efficiency.
6. Be an excellent team player, contributing to a positive and collaborative work environment.
7. Desirable Experience: Tele-sales / Call centre, Admin or reception duties, Record Keeping & Customer service.
Our Benefits:
1. Competitive Salary
2. Bonus
3. Pension Contribution
4. Laya Healthcare
5. Gym Memberships
6. Breakfast Bar
7. Plus additional benefits
How to Apply: Interested in making a difference in renewable energy? Apply through the link provided.
Activ8 Solar Energies is an Equal Opportunity Employer.
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