Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for an experienced kitchen planner to join our new Planning & Order Point in CORK.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs:
1. 15% co-worker discount & I-Benefits discount portal helping you save on High Street retailers
2. Free & Confidential Employee Assistance Program and Wellbeing Portal
3. X3 Life Assurance, enhanced statutory pension contributions & interest-free loans
4. Holiday on Christmas Eve
5. Family Friendly policies & benefits
6. Commitment to your development throughout your IKEA career, starting on your first day
WHO YOU ARE
Someone who has a passion for kitchens, has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, resulting in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and you have a good knowledge of IT systems.
Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role.
CONTRACT INFORMATION
We offer an additional monthly allowance with a contract of 39 hours per week. We operate 7 days a week to meet the shopping needs of our customers; this role will require availability to work during the day, late evenings, and full weekends. Flexibility on availability will be discussed during interviews. We offer permanent contracts, advanced scheduling & regular weekends off.
WHAT YOU'LL BE DOING ON A DAY TO DAY BASIS
1. You provide an exceptional shopping experience for our customers.
2. You actively engage with our customers to identify their needs and inspire and advise them on the best solutions for their life at home through home furnishings.
3. You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design, and actively share this with the customer.
4. You support maximizing sales by ensuring the areas of responsibility are clean, well presented, and easy to shop.
5. You will proactively interact with customers & provide excellent 1-1 customer service for a sustained period during appointments.
6. Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
7. Support with responding to customer emails, and securing payments both in-store and remotely.
8. Calling future appointments to secure bookings and providing customers with insight into how to measure their room and set expectations.
9. Support the kitchen co-worker team with opening and closing routines and general housekeeping.
APPLY NOW!
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