Join to apply for the Housekeeping Manager role at Glenlo Abbey Hotel & Estate.
Currently we have an exciting vacancy for a Housekeeping Manager to join our award-winning team on a full-time basis. The Housekeeping Manager will ensure that all rooms and public areas of the hotel are maintained to 5-star standard, overseeing and developing the accommodation team.
Responsibilities
* Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
* Carry out room checks to ensure that Housekeeping standards are followed at all times.
* Monitor and oversee the Hotel laundry to ensure that output is kept in line with needs.
* Ensure that staffing is adequate in all areas.
* Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
* Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
* Ensure that Housekeeping Storerooms and any areas used by Housekeeping are kept clean and tidy at all times.
* Ensure that all public areas are cleaned and well maintained.
* Responsible for managing all lost property including logging and following up with Guest queries.
* Ensure that you complete a handover at the end of your shift to ensure awareness of any issues that need to be followed up.
* Management of the payroll system Alkimii, ensuring rostering targets are met.
* Ensure a high level of security is followed in relation to the control of master keys and guest bedrooms.
* Ensure that an up-to-date maintenance log is maintained and that all issues are prioritized, and tasks assigned to the Maintenance Department.
* Identify opportunities for resources and facilities to be shared between the properties and implement best practice.
* Active participation in all elements of the recruitment of departmental employees.
* Carry out appraisals with staff on a regular basis.
* Ensure effective planning of staff holidays and lieu time.
* Establish and maintain the highest standards of cleanliness on all rooms and public areas.
* Create routine cleaning plans so that all furniture, fittings, carpets, and coverings are maintained at the highest standard.
* Ensure high standards of linen are maintained and that regular supply is ensured.
* Ensure effective communication with Front Office departments in support of maximum efficiency of both bedrooms letting and servicing.
What We Offer
* Competitive Salary
* Meals whilst on duty in our employee restaurant
* Complimentary provision of uniforms
* Excellent Employee discount in all MHL Hotels and SLH Worldwide.
* Health & Wellness Benefit
* Employee Recognition Awards
* Career Progression
* Recommend a Friend scheme
* Travel and Bike to Work Tax saving Scheme
Shift Work & Flexibility Are Required In This Position.
About the MHL Hotel Collection:
MHL group is a renowned portfolio of well-known, high-profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process.
Skills: Attention to detail, Luxury Accommodation Standards, Team Motivation.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Laundry and Drycleaning Services
#J-18808-Ljbffr