Job Summary:
We are seeking a detail-oriented and dedicated Credit Controller to manage customer accounts, ensure prompt payment collections, and maintain accurate financial records.
This role will directly contribute to the company's financial stability while fostering strong customer relationships.
Key Responsibilities:
* Maintain and manage customer ledgers, recording debts, communications, queries, and resolutions.
* Ensure timely collection of outstanding payments and accurate debt recording.
* Negotiate and resolve outstanding debt cases with both internal and external stakeholders.
* Accurately update customer account details and maintain comprehensive case notes.
* Collaborate with internal teams to facilitate effective debt resolution.
* Handle payment disputes, working closely with collections and credit control teams.
* Perform cash allocation and account reconciliation as required.
Requirements:
* 1-2 years of experience in credit control or a similar financial role.
* Strong verbal, written, and negotiation skills.
* A commitment to excellent customer service.
* Comfortable handling incoming and outgoing customer calls.
* Ability to work within KPIs and cash collection targets.
Benefits:
* Pension Fund