Joe Duffy Group is Irelands leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands.
The Groups robust and diversified business model has delivered 14 consecutive years of profit growth.
Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer.
We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.
This is a fantastic career opportunity to work as an Apprentice Parts Advisor with Ireland's largest motor retail group.
Job Purpose: To source and supply franchise vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets and delivering excellent customer service.
Key Responsibilities: Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.
Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
Administer parts invoices ensuring invoiced items are accountable.
Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate.
Manage and control all parts administration requirements.
Maintain standards in line with regulatory requirements.
Manage any necessary liaison with department manager regarding customer dissatisfaction.
Follow up in line with Dealer procedures.
Maintain safe working practices and abide by the working rules and standards of the Dealer.
Maintain product knowledge on the full franchise range.
Maintain relevant systems ensuring accuracy at all times.
Work with existing team, to ensure that agreed targets and deadlines are met in line with guidelines, policy and procedures.
Person Specification: Previous retail experience is a distinct advantage Impeccable standards of personal presentation and grooming Excellent organisational skills Able to record accurately all relevant details An ability to absorb and understand technical data and explain it to our customers as required Excellent communication skills Ability to work on own initiative and as part of a team as required Attention to detail and ability to follow established procedures Ability and hunger to learn and develop Full, clean driving licence (no penalty points or endorsements) If your priority is excellent customer service and you would like to work for Ireland's leading motor retail group apply online today!
We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package.
In addition to a competitive salary, we offer excellent benefits including: Employee Assistance Programme Industry Leading Training and Progression Plans Life Cover Social Club Bike to Work 20 days annual leave PRSA Skills: Kerridge Parts Parts Advisor Customer Service Benefits: Basic Salary Bonus 22 Days Annual Leave Industry Leading Training and Progression Plans Employee Assistance Programme PRSA Social Club