OrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description: In this role, you will be the back-end support for the clinical and administrative teams to ensure documentation is obtained from our referral sources and processed over to the billing team in a seamless flow so our patients can get the care they need.
Core Responsibilities:
1. Triage Bucket: Pass back defects to STAFF or practitioner bucket for correction. Use insurance guide to request appropriate documents for custom devices based on insurance requirements.
2. Pendbill Bucket: Pass back defects to STAFF or practitioner bucket for correction.
3. Clinical Documents and Admin/Phone Message columns in the STAFF bucket row for incoming faxes.
4. Close prescribed order(s) in WIP that coincide with the order(s) in Pendbill.
5. Use insurance guide to request/provide documents for same day deliveries based on insurance requirements.
6. Clinic specific tasks, such as Hospital PO request in Dublin/Columbus for example.
Equal Opportunity Employer
Boston O&P is proud of its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state, and local laws, and any other characteristic protected by law.
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