Person in Charge - Residential Services, Castleblayney, Co Monaghan **€2,000 Sign on bonus (T&C's apply)
Job Title: Person In Charge
Department: Support & Care
Salary Scale: €53,360 per annum (rising to €61,670 with service)
Contract Type: Permanent
Location: Castleblayney, Co Monaghan
Hours of Work: 39 per week
About Trinity
You are joining Trinity Support & Care Services, an innovative organisation, providing quality assured, safe, and person-centred residential care and outreach support services to children and adults with intellectual disabilities.
Key purpose of the job:
As a Person in Charge you will ensure the effective management and development of the Service, in line with organisational strategy, ensuring regulatory and contract compliance, while promoting the values and brand of Trinity Support & Care Services through high-quality support of our Service Users.
Main responsibilities
To ensure that all work within the service is user-focused and upholds the principles of respect, privacy, dignity, fulfilment, independence, and choice. To oversee and contribute to the referral process, admission, and review procedures.
Service User
* Ensure that all work within the service is Service User focused and upholds the principles of respect, privacy, dignity, fulfilment, independence, and choice.
* Oversee and contribute to the referral process, admission, and review process, and develop/review policy and procedure in relation to same.
* Work in partnership with relevant statutory agencies, families, and others in planning and developing person-centred programmes of care and support.
* Monitor and support service users towards independence and contribute to the review of each adult/child in partnership with the multi-disciplinary/agency teams.
* Implement clinical/Social Care policies and guidelines which support person-centred services in line with National Quality Standards and all legal frameworks.
* Develop and initiate quality improvement initiatives to improve service user satisfaction.
* Deal with complaints in a professional, logical, and coherent manner as per policy.
* Ensure that the highest possible standards of care are maintained at all times, consistent with the mission, vision, and values of the service.
* Actively promote the participation of persons with a disability in the planning of the centre/home. Report immediately to Assistant Director any incident of concern involving either staff member or resident, in accordance with the organisation's incident reporting policy.
* Work in partnership with multi-disciplinary teams, families, and other key people to support each service user to work towards and achieve their personal goals, guided by their individual care plan.
* Promote the social interaction of persons with a disability with the wider community, in accordance with their choices and personal goals.
Staff Management
* Oversee the employee lifecycle process for your service including recruitment, induction, ongoing learning/professional development, supervision, and appraisal.
* Oversee effective team meetings to ensure that staff members are fully informed on all matters affecting the day-to-day running of the services and that lines of communication are clear and implemented by all staff.
* Participate in matters concerning discipline, grievances, untoward incidents, and complaints when required.
* Participate in the recruitment of team members where appropriate (ie short-listing/interviewing etc).
Health and Safety
* Ensure that services are compliant with the requirements of the Health, Safety, and Welfare at Work Act 2005.
* Perform duties in a manner conducive to health and safety, and in accordance with the organisation’s policies and procedures.
* Ensure that accidents and incidents involving service users/visitors/staff are recorded in line with policy and all statutory reports completed to a high standard.
* Ensure all staff members are aware of their responsibilities in the event of an emergency accident/incident.
Record and Financial Management
* Maintain accurate and comprehensive records as are required in the individual service e.g. daily reports, financial records, communication books, family contact sheets, and service user care plans (where applicable).
* Support service users to manage their personal monies, and document all transactions, whilst ensuring their personal finances are safeguarded.
* Maintain accurate records of all expenditure, attaching to the centre/unit (where appropriate).
* Ensure that files are up to date and stored in an orderly and secure fashion, ensuring service user confidentiality.
Training and ongoing development
* Be aware of current developments in disability services, mental health services, and all other provisions of care in Ireland; and maintain a commitment to ongoing professional development in these areas.
* Attend and participate in continuous professional development.
* Educate and support all assigned staff members, including the induction of new staff, and support line management in the ongoing performance appraisal.
Person Specification – Social Care Worker
Qualifications & Experience
* A third level qualification in the area of health & social care or equivalent.
* 3 years’ experience in a similar role (ie supervisory or management role in the area of health and social care).
* Professional management qualification as recognised by HIQA.
Team Management & Setting Objectives
* Experience of leading a team of staff in a social care environment, preferably residential care.
* Experience of setting individual and team objectives in order to achieve high standards of service delivery.
IT Skills
* Competent in Microsoft Office including Word, Excel, and Outlook for emails/diary management.
* Working knowledge of Regulatory Frameworks and best practice as set out by (eg) Health Information and Quality Authority (HIQA).
* Working knowledge of Intranet / SharePoint systems for information sharing & storage.
Other
It is essential that applicants hold a full (i.e. not provisional) and current UK/ROI driving licence and access to a car and business insurance for work purposes or have access to a means of transport which would enable the applicant to carry out the duties of the post.
*Applies only to applicants who have a disability under the Disability Discrimination Act.
BEHAVIOURAL COMPETENCIES
The following behavioural competencies have been designated as essential behaviours that should be demonstrated in order to successfully perform this role. These behaviours will be assessed during the selection process.
Operational Level
* Meeting Service User Needs - Understanding of Care Plans and Documentation: Places the Service User’s needs as the key focus in all activities. Delivers support & care according to care plan.
* Problem Solving & Decision Making - Knowledge of Safety Protocols and First Aid: Thinks ahead to anticipate and deal with issues. Recognises when and how to make decisions within remit of role.
* Respect for Diversity and Equality: Treats everyone with respect and creates an environment where everyone is valued.
* Achieving Results - Understanding Ethical and Legal Aspects: Adheres to Trinity’s policies and procedures and uses initiative to get the job done.
Experience
A minimum of 3 years’ employment experience in a similar role (eg) Day Services; Domiciliary Care; Residential Care; Learning Disability; Autism; Experience of supporting individuals who present with challenging behaviour.
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