Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started.
We're on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Our team of talented professionals are dedicated to making a positive impact on the lives of our employees and customers.
About the Role
This is a full-time, hybrid position based in our Kilkenny, Ireland office.
You will be part of our Global Security Operations Center (GSOC) team, working closely with our US, Singapore, and India teams to promote an integrated, uniform, and holistic threat detection and response capability.
Your primary responsibilities will include:
1. Investigating events of interest and incidents as they are validated, prioritized, and categorized by UKG's 24×7 L1 and L2 analyst teams.
2. Facilitating and following UKG's standard processes to investigate, contain, eradicate, and respond in a continued and unified effort to protect the confidentiality, integrity, and availability of UKG, our partners' and customers' data and services.
3. Being an escalation point for all incidents, either regionally or during shift assignment; analyzing, confirming, re-prioritizing if necessary and/or escalating/remediating those identified threats within the UKG computing environment.
Responsibilities
* Review tickets escalated from L1 or L2 analysts to confirm the priority, category and accuracy of the details and conditions.
* Pivot to additional security tools to obtain and ascertain context or information and any other pertinent information to inform on the most effective and efficient mitigation/remediation actions.
* Escalate tickets as required to GSOC Director for additional scrutiny and incident declaration.
Qualifications
1. Bachelor's degree in computer science or a related discipline.
2. CISSP, CCSP, GIAC or other relevant cyber security certifications.
Preferred Qualifications
1. Knowledge of new and emerging cybersecurity technologies, threats, and threat vectors.
Where We're Going
UKG is on the cusp of something truly special.
We hold the #1 market share position for workforce management and the #2 position for human capital management.
Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today.
Our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies will propel us into an even brighter tomorrow.
Equal Opportunity Employer
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.