Job Description
I am delighted to share that I am working with a leading Insurance provider who are based in Cork City Centre. They are currently seeking to hire an Emergency Case Manager to join their busy team
Location: Cork City Centre with option to WFH Salary: €30,000 - €35,000 DOE Position: Permanent Working Hours: 12.5 hour shifts over 4 days per week, Monday to Sunday. Four days on, five days off - Notified well in advance.What will the role entail?
1. Dealing with difficult phone calls on a daily basis
2. Knowing how to prioritize most important tasks first
3. Dealing with paperwork associated with cases
4. Liaising with various important key stakeholders to resolve issues
What do you need to have?
5. Ability to work well under pressure
6. Resilience to sensitive situations and phone calls
7. Ability to prioritize tasks
8. Very experienced in thinking on ones feet
9. Strong attention to detail
10. Excellent Customer Service Skills
11. Availability to work specific weekends and open to shift work
12. Previous Escalation experience is highly desirable
*** Apply today if you think you would be suited to this role and we can have a discussion ***
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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