Job descriptionMACE Shanagolden is looking for a full-time Store Supervisor to join their busy forecourt and convenience store.
40 mins from Limerick City. Previous experience in a a similar role is desirable.
Supervisory
Ensure high quality and consistent customer service is provided at all times To delegate and communicate effectively with the sales team To supervise the effective induction and training of employees Provide training as appropriate Assist the store manager in the effective management of sales team performance
Customer Care
To ensure customers receive high quality and consistent service at all timesTo deal with and rectify customer complaints in an effective and pleasant manner To pro actively take necessary action in store improvements following customer complaints
Operations
Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines Maximise sales and margin while minimising waste Ensure housekeeping in the store is maintained at an optimum level Co-ordinate in-store sales and promotions To communicate with store team regarding in store sales and promotions To ensure the appropriate cash register and cash handling policy is adhered to To ensure shelf edged labels are updated on a weekly basis To react to local market trends and competition in an appropriate manner
Stock Management
Ordering of stock To assist the manager in preparations for stock take and supervise where appropriate To assist the manager in minimising stock loss through wastage, damages and pilferage Ensure food management and waste systems are adhered to by deli sales team Check stock to ensure adequate stock is available for customers’ needs Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock
Legislation & Security
To ensure secure opening and closing procedures with the store manager Consumer Legislation To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly
General
To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team To achieve targets as agreed with store manager Escalate issues to store manager as appropriate To communicate with the store manager on an ongoing basis To undertake other additional duties as may be assigned by the store manager Job requirements
Excellent interpersonal relationsExcellent understanding of consumer needsProven track record in achieving agreed targetsAn excellent commercial acumen with the ability to anticipate and react to market changesCommitted to continually improving standardsSelf-motivatedThe ability to work in a pressurised environmentAll done!Your application has been successfully submitted!Other jobs