Senior Commercial Manager - Acquisition
The Role...
The Senior Acquisition Manager is a pivotal role to the ongoing success of Paddy Power. The role centres on attracting new customers to the Paddy Power brand. This role will lead on the delivery of PP commercial priorities within acquisition, driving the commercial strategy to explore all opportunities to engage prospective customers across all PP.com products.
This role will embrace the squads & teams ways of working, needing a truly cross functional approach to drive Paddy Power forward. The successful candidate will be a critical individual contributor, and will have significant exposure to senior management across Flutter.
The role reports to the Director of Customer Value Management
What You'll Be Doing...
1. Ownership of commercial acquisition proposition: Work in sync with the digital performance teams to land the Paddy Power proposition with prospective customers. Continually understand and review acquisition performance, understanding trends across acquisition channels and efficiency of acquisition promotions. Be responsible for the commercial budget for acquisition, including management of spend & performance.
2. Lead the Acquisition Squad : Own and drive the agenda for the Acquisition squad across Sports and Gaming. Own the conversation around strategic priorities, upcoming opportunities and pursuit of growth. Represent commercial interests in decision making around acquisition generosity, customer quality, scaling opportunities and investment allocation.
3. Utilise levers to drive Acquisition performance : Understand acquisition performance and macro trends to leverage areas of strength, and work with stakeholders to remedy areas of weakness. Embrace a test and learn culture with the Paddy Power team to pursue any opportunity for improvement and innovation.
4. Marquee event planning : Devise plans around key events such as Spring Racing and major football tournaments to leverage the PP brand and drive efficient return on acquisition investment for the business. Co-ordinate and collaborate with digital marketing channels to execute plans for a flawless customer experience at the moments that really matter.
5. Cross Functional Working : a key part of Paddy Power’s ways of working is the establishment of squads and teams. This role will lead sub groups within the squads to deliver on strategic outcomes. Requiring cross functional leadership skills alongside planning and collaboration.
Behavioural Competencies
6. Customer Focus – Never forgets to put the customer first and at the heart of all that we do
7. Drive and hunger - Proactively seek out opportunities working with others to solve and consequently deliver on them.
8. Leadership Aspirations – Inspire and support colleagues across teams to buy in to new initiatives.
9. Strategic Approach - takes a long-term view and anticipates future trends and implications
10. Challenges existing thinking – finding new and better ways to do things is vital to achieving our core outcomes
11. Analytical approach – comfortable handling data to support decision making
12. Adaptability - able to switch seamlessly between a variety of key tasks and to execute upon those tasks
13. Strong interpersonal skills: knowing the right balance between maintaining a good relationship and pushing for results
What We're Looking For...
14. Experience in a B2C environment within a functional area
15. Hunger and desire to reinvent and change the Betting industry
16. Experience in working with a very wide variety of partners across a complex / matrix organisation
17. Ability to clearly communicate relevant updates to senior management
What’s on offer
18. £/€1,000 learning fund
19. Twice-yearly bonus (with part of it guaranteed!)
20. Unlimited Holiday
21. Pension contribution scheme
22. Private healthcare
23. Hybrid Working -
24. Access to thousands of Udemy courses
25. Invest via the Company Sharesave Scheme
About Flutter UK & Ireland
Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power.
Together the Flutter UK&I brands offer market leading entertainment to millions of customers every single week! Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6.
Working here
Do you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.
With a philosophy of ‘Together We Are More’ our 7,000+ colleagues come together to form an expert community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas.
We listen without judgement, encourage & support, and help build others up. Working at Flutter UK&I means you can be yourself, work how and where suits you best -and let your personality shine!
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.