Job descriptionMACE Freshford, Kilkenny St., Freshford, Co.Kilkenny, R95NC84 seek a Deli Manager to pilot their fresh food offering. This role would be perfect for someone looking to take food to the next level, with the ability to lead and work with a strong in place team and someone who likes the enjoyment of a busy work place that provides new experiences. The perfect job for a leader that enjoys food.
CUSTOMER CARE
To serve customers in a friendly and efficient manner providing an exceptional standard of customer careTo communicate with the customers in and effective and welcoming mannerEnsure products are served to customers in line with Food Hygiene RequirementsMaintain knowledge of current deli products and promotionsAssist customers with queries regarding deli products
FOOD MANAGEMENT
Ensure effective & compliant HACCP control systems are in place
Ensure policies and procedures pertaining to fresh food are implemented and managed
Ensure area operates within relevant legislation in terms of HACCP
Ensure regular cleaning of deli area and equipment
Ensure relevant protective clothing is provided and worn
Ensure critical control points are identified and monitored
Ensure systems in place for temperature checking and food hygiene
Ensure corrective action put in place for critical control points
Ensure the appropriate waste management records are maintained
Ensure appropriate controls are in place for fresh and red meats
STOCK MANAGEMENT
Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately
Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock
Ensure effective food management and waste systems are implemented, managed and updated appropriately
Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)
FINANCE
Managing budgets for the delicatessen area
Ensure overheads are controlled and minimised where appropriate
Ensure delicatessen sales are maximised
Meet targets as agreed including the achievement of the required profit margin for the area
OPERATIONS
Ensure delicatessen runs efficiently and smoothly
Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
Plan for market changes and demands as they arise
Ensure delicatessen promotions are managed appropriately
Ensure consistent high levels of customer service are provided at all times
Ensure all customer complaints are dealt with in the appropriate manner
Take necessary action in deli improvements following customer complaints
Ensure food preparation meets the required customer and hygiene standards
Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
Ensure overall customer service levels within the area are maintained at the required standardJob requirementsExcellent knowledge of HACCP requirements with a relevant qualificationExcellent interpersonal relationsExcellent understanding of consumer needsProven track record in achieving agreed targetsAn excellent commercial acumen with the ability to anticipate and react to market changesCommitted to continually improving standardsSelf-motivatedThe ability to work in a pressurised environmentAll done!Your application has been successfully submitted!Other jobs