Job Description:
We are seeking an ETF Operations Associate to join our comprehensive services team. In this role, you will play a crucial part in helping clients launch and service Exchange-Traded Funds (ETFs).
Our team provides an integrated suite of services, including global custody, fund accounting, administration, transfer agency, and basket settlement services.
As an ETF Operations Associate, you will be instrumental in helping clients mitigate risk, enhance returns, and increase efficiency by leveraging our global resources.
Key Responsibilities:
* Manage and monitor the end-to-end ETF lifecycle from order placement to settlement of burst transactions.
* Monitor incoming cash receipts on ETF orders and manage incoming/outgoing collateral on ETF orders.
* Complete Portfolio Composition File (PCF) Analysis and Trouble-shooting.
* Research and resolve client inquiries regarding trade and settlement activities in a timely manner.
* Build relationships with J.P. Morgan's Global ETF Clients, Authorized Participants, and External Vendors.
* Maintain an excellent and interactive relationship with internal partners, including Client Services, Custody, Fund Accounting & Global ETF Team.
* Drive efficiencies and process improvements within the team and oversee management reporting and efficiency metrics.
* Support new business initiatives & Authorized Participant on-boards.
* Work closely with Product development and Technology to ensure successful development and implementation of new products and product enhancements.
Requirements:
* ETF servicing experience in operations, client service, fund accounting, or custody.
* Excellent analytical and problem-solving skills.
* Ability to complete multiple tasks accurately and in a timely manner.
* A strong team player with an ability to work in teams distributed across the globe.
* Ability to influence across multiple teams.
* Adaptability to a fast-paced, consistently changing environment.
* Strong written and verbal communication skills with complimentary presentation skills.
About Us:
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.