Reporting to the Head of IT, the Application Manager's primary role is to manage, mentor, and develop a multi-disciplined IT development and QA team.
Key Responsibilities
* Lead a driven development & QA team that builds, tests, and maintains key software solutions for the core business function.
* Ensure all IT Applications are effectively functioning to meet business needs and demands.
* Manage on-site and off-site development teams.
* Oversee and co-ordinate the people, resources, and processes required to deliver new software and upgrade and maintain existing products.
* Provide input into software development life-cycle, improvement, and standardisation strategies.
* Conduct regular check-ins and 1-1s and think critically and creatively about their long-term career development in line with our development frameworks and company strategy.
* Work closely with DBA and Infrastructure Manager to ensure all applications have regular health checks and conduct systematic system audits.
* Own all IT system deployments.
* Manage all P1 IT incidents.
* Ensure high standards of practice are carried out by the Development and QA team.
* Manage and mentor the team through regular performance meetings, KPIs, constructive feedback, training, and appraisals.
* Identify and encourage areas for growth and improvement within the team.
* Identify and act on opportunities to improve and update software and systems.
* Develop and implement IT policy and best practice guides for the organisation.
* Design training programs and workshops for staff.
* Provide reporting to the Head of IT as required.
Qualifications:
* 3+ years’ experience in a Software Development Manager/Team Lead role with a strong background in the same and an understanding in QA (desirable).
* Knowledge of Linux and the Windows Operating System.
* Experience in establishing and managing multi-disciplined teams.
* Proven track record of successfully delivering software solutions using a range of software and database technologies.
* Excellent communication skills to bridge the gap between Technology and Business functions.
* Strong leadership skills to influence key decisions and maximise team performance.
* Experience in dealing with internal and external stakeholders, with a strong customer orientation.
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