Data Center Operations Engineer, DCO
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This team is responsible for ensuring the cloud runs smoothly.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. The role requires collaboration with people across AWS to deliver high standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers.
Amazon Data Center Operations team deploys and maintains servers and infrastructure in data centers. Amazon uses large-scale, high-density data centers, supporting customers 24x7 throughout the year. Work is assigned by shift, on-call or a combination.
Key Job Responsibilities:
* Maintain system reliability by resolving trouble tickets related to Systems and Network hardware problems.
* Troubleshoot Linux server and XEN service virtualization issues.
* Remediate physical layer outages on both Systems & Network.
* Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations.
* Install & configure racks according to internal SLAs.
* Triage & resolve trouble tickets for all devices.
* Physically replace server and network devices.
* Define metrics to increase customer uptime.
* Enforce Amazon's Security Best Practices.
* Interact with third-party vendors & contractors.
* Contribute ideas to improve operational efficiency.
* Participate in local/regional/global projects.
* Attend team meetings for metric analysis and project status updates.
* Contribute to building the world's largest Cloud infrastructure.
Minimum Requirements:
* 3+ years of IT infrastructure experience.
* Brief understanding of data center facilities.
* Solid understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience.
* Data center operation experience.
* Network certification - CCENT/CCNA, Network+.
* Scripting skills - Bash, Python, Perl, etc.
* Project coordination/management experience.
* Bilingual (Korean/English).